ph935 Privacy Policy

1 Introduction

ph935 ("we", "us", "our") operates the online casino and sports betting platform accessible at ph935.cam. This Privacy Policy describes how ph935 collects, processes, stores, shares, and protects the personal data of registered players and website visitors located in the Philippines and elsewhere.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines (the "DPA"), and its Implementing Rules and Regulations. ph935 is committed to handling your personal data lawfully, fairly, and transparently.

This Policy applies to all personal data collected via the ph935 website, mobile browser interface, customer support channels, and any other means through which you interact with ph935.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, ph935 is the personal information controller responsible for your personal data. ph935 determines the purposes and means of processing personal data collected through the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data held by ph935, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

3.1 Registration Data

When you create a ph935 account, we collect the following information:

• Philippine mobile number used as your primary account identifier;
• Date of birth (to verify the 21+ age requirement);
• Username and encrypted password;
• Preferred language and communication settings.

3.2 Identity Verification (KYC) Data

Before ph935 processes withdrawals or upon reasonable suspicion of fraud, we may collect:

• Government-issued photo identification (e.g., Philippine National ID, passport, driver's licence);
• Proof of address documentation;
• Selfie or liveness check images used for biometric identity verification;
• Source of funds documentation where required by anti-money laundering obligations.

3.3 Financial Data

To facilitate deposits and withdrawals, ph935 collects:

• GCash mobile number and PayMaya account details (for e-wallet transactions);
• Bank account details (for BPI, BDO, Metrobank transfers);
• Transaction history including deposit amounts, withdrawal requests, and payment methods used;
• Note: Full card numbers are processed exclusively by certified payment gateways — ph935 does not store raw card data.

3.4 Gameplay and Betting Data

As you use the ph935 platform, we automatically record:

• Game session logs including games played, stakes wagered, and outcomes;
• Sports betting selections, odds accepted, and settlement results;
• Bonus usage, wagering progress, and promotional participation history;
• Loyalty Program point accumulation and redemption records.

3.5 Technical and Device Data

ph935 collects technical data automatically when you access the platform:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session duration and navigation patterns within the ph935 platform;
• Cookie identifiers and similar tracking technologies (see Section 7).

3.6 Communications Data

When you contact ph935 support, we retain:

• Records of live chat conversations and email correspondence;
• Support ticket history and resolution notes;
• Feedback and survey responses where provided voluntarily.

The following table summarises the primary data categories ph935 collects:

4 How We Use Your Personal Data

ph935 uses your personal data for the following purposes:

1. Account Management: Creating, maintaining, and securing your ph935 account, including processing your ph935 login and managing authentication;
2. Service Delivery: Providing access to games, live dealer tables, sports betting, bingo, and sabong products;
3. Payment Processing: Processing deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and managing withdrawal requests to your nominated accounts;
4. Identity Verification: Conducting KYC checks to comply with Philippine anti-money laundering and know-your-customer obligations;
5. Fraud Prevention: Detecting and investigating suspicious activity, duplicate accounts, and potential violations of ph935's Terms & Conditions;
6. Responsible Gaming: Monitoring play patterns to identify potential problem gambling behaviour and providing appropriate responsible gaming interventions;
7. Customer Support: Responding to enquiries, resolving disputes, and processing account-related requests;
8. Regulatory Compliance: Fulfilling ph935's legal and regulatory obligations under Philippine gaming and data protection law;
9. Platform Improvement: Analysing aggregate usage data to improve the ph935 platform, game selection, and player experience;
10. Communications: Sending account notifications, security alerts, and — where you have consented — promotional communications about ph935 offers.

5 Legal Basis for Processing

ph935 processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfil the ph935 Terms & Conditions to which you are a party — including account management, game access, and payment processing;
• Legal Obligation: Processing required to comply with ph935's obligations under Philippine law, including anti-money laundering regulations, PAGCOR requirements, and tax reporting obligations;
• Legitimate Interests: Processing necessary for ph935's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, where those interests do not override your fundamental privacy rights;
• Consent: For optional processing such as marketing communications, where ph935 will obtain your explicit, informed consent and you retain the right to withdraw it at any time.

6 Data Sharing & Third Parties

6.1 Who We Share With

ph935 does not sell your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary:

• Payment Processors: GCash (Mynt), PayMaya (Voyager Innovations), and banking partners (BPI, BDO, Metrobank) to process your financial transactions;
• Identity Verification Providers: Certified KYC service providers used to verify player identity documents in compliance with anti-money laundering requirements;
• Game Providers: Third-party casino game software providers whose games are hosted on ph935 may receive anonymised or pseudonymised session data for game operation and integrity purposes;
• IT Infrastructure Providers: Cloud hosting and cybersecurity service providers that support ph935 platform operations, bound by data processing agreements;
• Regulatory Authorities: Philippine government bodies including PAGCOR and the Anti-Money Laundering Council (AMLC) where ph935 is legally required to disclose information;
• Law Enforcement: Philippine law enforcement agencies where ph935 receives a valid legal order requiring disclosure.

6.2 Conditions of Sharing

All third parties with whom ph935 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and ph935's data protection standards. ph935 does not transfer personal data to third parties for their own independent marketing purposes.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you access ph935. They allow the platform to recognise your browser, maintain your session, and remember your preferences between visits.

7.2 Types of Cookies ph935 Uses

• Strictly Necessary Cookies: Required for the ph935 platform to function — including session management, login state, and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits you have configured.
• Analytics Cookies: Collect anonymised data about how players navigate ph935 to help us improve the platform. No personally identifiable information is included in analytics data.
• Security Cookies: Used to detect fraudulent login attempts, duplicate account activity, and other security threats.

7.3 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling functional cookies may affect the performance of certain ph935 features. Strictly necessary cookies cannot be disabled without preventing ph935 from functioning correctly.

8 Data Security

ph935 implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption across all data transmissions between your device and ph935 servers;
• Secure password hashing using industry-standard algorithms — ph935 cannot view your raw password;
• Two-factor authentication (2FA) available to all registered players for additional ph935 account protection;
• Access controls limiting ph935 staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments of the ph935 platform;
• Incident response procedures including mandatory breach notification to the National Privacy Commission (NPC) where required by the DPA.

9 Data Retention Periods

ph935 retains personal data for as long as is necessary for the purpose for which it was collected, subject to any longer retention period required by Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised by ph935.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by ph935:

• Right to Be Informed: The right to be notified about how ph935 collects and processes your personal data — fulfilled by this Privacy Policy;
• Right of Access: The right to request a copy of the personal data ph935 holds about you and information about how it is processed;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held in your ph935 account;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to ph935's legal retention obligations;
• Right to Object: The right to object to processing of your personal data based on legitimate interests, including direct marketing;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another service where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ph935's Data Protection Officer at the details in Section 14. ph935 will respond to all verified data rights requests within thirty (30) calendar days of receipt.

11 Minors and Age Restriction

ph935 is strictly for adults aged 21 years and older. ph935 does not knowingly collect or process personal data from individuals under 21 years of age. The 21+ minimum age is verified during registration and, where necessary, through identity documentation.

If you believe a minor has accessed or registered a ph935 account, please notify us immediately at the contact details in Section 14 so we can take appropriate action.

12 International Data Transfers

ph935 primarily processes and stores your personal data on servers located within or accessible from the Philippines. Where personal data is transferred to service providers operating outside the Philippines — for example, cloud infrastructure or game provider services — ph935 ensures that such transfers are subject to adequate data protection safeguards equivalent to those provided under the Philippine Data Privacy Act.

ph935 implements appropriate transfer mechanisms including contractual clauses and data processing agreements with all international service providers who may access or process Filipino player data.

13 Updates to This Privacy Policy

ph935 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Material changes to this Policy will be communicated to registered players via their ph935 account notification or email contact on file.

The current version of the ph935 Privacy Policy is always available at ph935.cam/privacy-policy, with the effective date displayed prominently. Your continued use of ph935 following notification of any update constitutes your acceptance of the revised Privacy Policy.

14 Contact & Complaints

For any queries, data rights requests, or privacy complaints relating to this Privacy Policy or ph935's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: Data Privacy Request – [Your Account Name]
• Live Chat: Available from your ph935 account dashboard after login
• Operating Hours: 24/7, including Philippine public holidays
• Response Time: ph935 aims to acknowledge privacy requests within 48 hours and resolve them within 30 calendar days.

If you are not satisfied with ph935's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available through the official NPC website.

ph935 is committed to working constructively with all data privacy concerns raised by Filipino players and will handle all requests with confidentiality and professionalism.